/business/news/Recent posts from Newsen-usTue, 09 Jun 2026 03:43:59 -04:00http://blogs.law.harvard.edu/tech/rssOmniUpdate (OU Publish)/business/news/2026/05-29-faculty-thrive.aspxFaculty members across the 51°µÍř are turning years of research into real-world ventures through the Nault Center for Entrepreneurship’s THRIVE program. Meet the innovators behind two startups that are tackling challenges affecting millions of people.Alexis WalshFri, 29 May 2026 11:43:07 USF faculty researchers turn discoveries into ventures through THRIVEFaculty members across the 51°µÍř are turning years of research into real-world ventures through the Nault Center for Entrepreneurship’s THRIVE program. Meet the innovators behind two startups that are tackling challenges affecting millions of people.Panthea THRIVE Pitch/business/news/2026/05-29-faculty-thrive.aspxEntrepreneurship,Events,Research and Innovation,SpotlightsSchool of Management/business/news/2026/05-27-brandstorm-usf-innovation-competition.aspxThe USF team was one of five finalist teams in the United States that pitched their concept to executives at L’OrĂ©al’s New York headquarters in mid-April.Jennifer SaibleWed, 27 May 2026 15:42:33 USF team makes U.S. finals in global L’OrĂ©al Brandstorm competitionThe USF team was one of five finalist teams in the United States that pitched their concept to executives at L’OrĂ©al’s New York headquarters in mid-April.usf team pitches at loreal brandstorm/business/news/2026/05-27-brandstorm-usf-innovation-competition.aspxBusiness NewsSchool of Marketing and Innovation/business/news/2026/05-12-pfp-mentorship-program-opens-doors-for-usf-students.aspxLaunched in fall 2025, the program is reaping the benefits of building meaningful connections between students and industry professionals.Elizabeth L. BrownTue, 12 May 2026 11:44:36 Career connections: How a personal financial planning mentorship program opens doorsLaunched in fall 2025, the program is reaping the benefits of building meaningful connections between students and industry professionals.neil foley/business/news/2026/05-12-pfp-mentorship-program-opens-doors-for-usf-students.aspxBusiness NewsKate Tiedemann School of Business and Financehttps://www.wsj.com/personal-finance/tips-trends-culture-weekends-6df0d824A USF study finds that when restaurant patrons spend money elsewhere, they cut back on their gratuities.External ArticleSat, 09 May 2026 17:03:08 Why do people tip less on the weekends? - Wall Street JournalA USF study finds that when restaurant patrons spend money elsewhere, they cut back on their gratuities.illustration showing the days of the week and a waiterhttps://www.wsj.com/personal-finance/tips-trends-culture-weekends-6df0d824Research and InnovationKate Tiedemann School of Business and Financehttps://baynews9.com/fl/tampa/news/2026/05/05/bradenton-butchers-see-rise-in-bulk-meat-sales-amid-price-hikes--USF marketing professor Dipayan Biswas says there are several reasons for the increase in bulk meat purchases.External ArticleSat, 09 May 2026 10:37:17 Bradenton butchers see rise in bulk meat sales amid price hikes - Spectrum NewsUSF marketing professor Dipayan Biswas says there are several reasons for the increase in bulk meat purchases.the chop shophttps://baynews9.com/fl/tampa/news/2026/05/05/bradenton-butchers-see-rise-in-bulk-meat-sales-amid-price-hikes--Research and InnovationSchool of Marketing and Innovationhttps://www.bloomberg.com/news/features/2026-05-08/for-business-schools-executive-education-is-a-source-of-much-needed-cash?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3ODI1ODQwMywiZXhwIjoxNzc4ODYzMjAzLCJhcnRpY2xlSWQiOiJURVExSzdLSVVRMFowMCIsImJjb25uZWN0SWQiOiIxQTFENTBFMzc1QjY0ODI5QTA1RjA4QjAyQkE0NzdFQyJ9.6KrrljB3eUV_6wALYZ3DaFrWUflmA3oD8YJR-A0NVPU%26leadSource=uverify%20wallFor the business schools that offer it, executive education—which typically comprises short courses on narrow subjects that don’t lead to a graduate degree—can be a source of much-needed cash.External ArticleFri, 08 May 2026 14:18:59 Business schools need cash. Some are counting on executive education - BloombergFor the business schools that offer it, executive education—which typically comprises short courses on narrow subjects that don’t lead to a graduate degree—can be a source of much-needed cash.executive educationhttps://www.bloomberg.com/news/features/2026-05-08/for-business-schools-executive-education-is-a-source-of-much-needed-cash?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3ODI1ODQwMywiZXhwIjoxNzc4ODYzMjAzLCJhcnRpY2xlSWQiOiJURVExSzdLSVVRMFowMCIsImJjb25uZWN0SWQiOiIxQTFENTBFMzc1QjY0ODI5QTA1RjA4QjAyQkE0NzdFQyJ9.6KrrljB3eUV_6wALYZ3DaFrWUflmA3oD8YJR-A0NVPU%26leadSource=uverify%20wallResearch and InnovationKate Tiedemann School of Business and Finance/business/news/2026/05-07-usf-muma-business-students-named-king-oneal-scholars.aspxAside from their perfect academic records, they shared their stories of resiliency, achievement, and what made their time at USF so special.Elizabeth L. BrownThu, 07 May 2026 15:39:55 Achieving GPA perfection: Muma students named King O’Neal ScholarsAside from their perfect academic records, they shared their stories of resiliency, achievement, and what made their time at USF so special.king o'neal scholars /business/news/2026/05-07-usf-muma-business-students-named-king-oneal-scholars.aspxBusiness News,Honors and AwardsKate Tiedemann School of Business and Finance,Lynn Pippenger School of Accountancy,School of Information Systems,School of Management,School of Marketing and Innovation/news/2026/usf-graduate-turns-lifelong-love-of-football-into-buccaneers-front-office-role.aspxChase Cooper has joined the Buccaneers, working on the business side of football. His role doesn’t focus on wins, losses or play calls, but on the numbers that drive revenue and shape the fan experience.External ArticleWed, 06 May 2026 17:16:23 USF graduate turns lifelong love of football into Buccaneers front-office role - USF NewsChase Cooper has joined the Buccaneers, working on the business side of football. His role doesn’t focus on wins, losses or play calls, but on the numbers that drive revenue and shape the fan experience.chase cooper/news/2026/usf-graduate-turns-lifelong-love-of-football-into-buccaneers-front-office-role.aspxBusiness NewsSchool of Hospitality and Sport Management,Vinik Sport & Entertainment Management Programhttps://www.sarasotamanatee.usf.edu/news/2026/from-marine-corps-to-usf-graduate.aspxRoberto Mundo, a U.S. Marine Corps veteran and first-generation college graduate, earned his bachelor’s degree in finance from the 51°µÍř Sarasota-Manatee this spring.External ArticleWed, 06 May 2026 17:09:06 From Marine Corps to USF graduate: Roberto Mundo fulfills a family dream - USF Sarasota-ManateeRoberto Mundo, a U.S. Marine Corps veteran and first-generation college graduate, earned his bachelor’s degree in finance from the 51°µÍř Sarasota-Manatee this spring.roberto mundohttps://www.sarasotamanatee.usf.edu/news/2026/from-marine-corps-to-usf-graduate.aspxBusiness News,SpotlightsKate Tiedemann School of Business and Finance/news/2026/the-writing-was-on-the-dresser-a-multigenerational-usf-family-adds-two-sons-to-its-alumni-ranks.aspxRaised on campus traditions by parents who met at USF, the Fueyos are continuing a multigenerational connection that now spans careers in business, insurance and education.External ArticleMon, 04 May 2026 17:23:10 The writing was on the dresser: A multigenerational USF family adds two sons to its alumni ranks - USF NewsRaised on campus traditions by parents who met at USF, the Fueyos are continuing a multigenerational connection that now spans careers in business, insurance and education.evan fueyo /news/2026/the-writing-was-on-the-dresser-a-multigenerational-usf-family-adds-two-sons-to-its-alumni-ranks.aspxBusiness News,SpotlightsSchool of Risk Management and Insurance/business/news/2026/05-04-usf-muma-college-of-business-launches-roi-return-on-ideas-magazine.aspxIn its inaugural spring 2026 issue, the publication features in-depth trend stories, interviews with executive leaders, consumer and innovation insights, and practical takeaways for professionals.Elizabeth L. BrownMon, 04 May 2026 09:12:30 USF Muma College of Business launches ROI — Return on Ideas magazineIn its inaugural spring 2026 issue, the publication features in-depth trend stories, interviews with executive leaders, consumer and innovation insights, and practical takeaways for professionals.ROI cover image/business/news/2026/05-04-usf-muma-college-of-business-launches-roi-return-on-ideas-magazine.aspxBusiness Newshttps://crowsneststpete.com/2026/04/30/usf-alums-create-opportunities-for-students/A donation of $1.75 million to the Nault Center for Entrepreneurship will create the Hafer THRIVE Entrepreneurship Program, which plans to assist young entrepreneurs to fulfil their monetary goals.External ArticleThu, 30 Apr 2026 16:17:43 USF alums create opportunities for students - The Crow's NestA donation of $1.75 million to the Nault Center for Entrepreneurship will create the Hafer THRIVE Entrepreneurship Program, which plans to assist young entrepreneurs to fulfil their monetary goals.andy and eileen haferhttps://crowsneststpete.com/2026/04/30/usf-alums-create-opportunities-for-students/Business News,EntrepreneurshipSchool of Management/business/news/2026/04-30-conversation-with-a-ceo-bill-lombardo.aspxLombardo, CEO of Monin Americas, touched on corporate lessons learned, advice to young managers, and traits that everyone needs to succeed.Elizabeth L. BrownThu, 30 Apr 2026 11:39:58 Bill Lombardo shares his rule-bending successes at Conversation with a CEOLombardo, CEO of Monin Americas, touched on corporate lessons learned, advice to young managers, and traits that everyone needs to succeed.Conversation with a CEO with Bill Lombardo/business/news/2026/04-30-conversation-with-a-ceo-bill-lombardo.aspxBusiness News,EventsSchool of Hospitality and Sport Management/business/news/2026/04-25-investment-club-hosts-student-tournament.aspxThe tournament, held for the first time at the Muma College of Business, brought together 18 finalist teams representing 17 universities across the U.S.Fri, 24 Apr 2026 15:26:16 Investment Club at USF hosts fifth annual Student Investment TournamentThe tournament, held for the first time at the Muma College of Business, brought together 18 finalist teams representing 17 universities across the U.S.investment club at usf/business/news/2026/04-25-investment-club-hosts-student-tournament.aspxBusiness NewsKate Tiedemann School of Business and Finance/business/news/2026/04-24-usf-team-wins-national-supply-chain-case-competition.aspxThe case was based on current trends in the supply chain industry and the competition was designed to mirror the speed and pressure of real-world logistics decision-making.Isabela GilbertiFri, 24 Apr 2026 14:00:04 High-stakes logistics: USF team wins national supply chain case competitionThe case was based on current trends in the supply chain industry and the competition was designed to mirror the speed and pressure of real-world logistics decision-making.student supply chain management team/business/news/2026/04-24-usf-team-wins-national-supply-chain-case-competition.aspxBusiness NewsSchool of Marketing and Innovation,Supply Chain/business/news/2026/roi-spring-10-beats-ten.aspxWhen it comes to numbers, how you write them can shape what people believe.Wed, 22 Apr 2026 22:11:08 Why “10” beats “Ten” in winning consumer trustWhen it comes to numbers, how you write them can shape what people believe.graphic of a boxing ring with the number 10 having beaten the word ten/business/news/2026/roi-spring-10-beats-ten.aspxResearch and InnovationSchool of Marketing and Innovation/business/news/2026/roi-spring-business-for-good.aspxTen questions with Metropolitan Ministries president and CEO Sarah Combs.By Elizabeth L. BrownWed, 22 Apr 2026 22:11:08 Business for GoodTen questions with Metropolitan Ministries president and CEO Sarah Combs.Metropolitan Ministries president and CEO Sarah Combs/business/news/2026/roi-spring-business-for-good.aspxSpotlightsDoctor of Business Administration/business/news/2026/roi-spring-can-generative-ai-elevate-hospitality.aspxHotels, restaurants and destinations are experimenting with generative AI, from automated marketing copy to personalized travel recommendations. But in an industry built on human connection, the stakes are high.Wed, 22 Apr 2026 22:11:08 Can generative AI elevate hospitality without eroding the human touch?Hotels, restaurants and destinations are experimenting with generative AI, from automated marketing copy to personalized travel recommendations. But in an industry built on human connection, the stakes are high.person using a laptop and holding a coffee/business/news/2026/roi-spring-can-generative-ai-elevate-hospitality.aspxResearch and InnovationSchool of Hospitality and Sport Management/business/news/2026/roi-spring-cloning-the-past-for-the-future.aspxMatt James on good genomes, conservation and bringing back the dire wolf.By Elizabeth L. BrownWed, 22 Apr 2026 22:11:08 Cloning the Past for the FutureMatt James on good genomes, conservation and bringing back the dire wolf.two men holding a young dire wolf/business/news/2026/roi-spring-cloning-the-past-for-the-future.aspxSpotlights/business/news/2026/roi-spring-complex-disclosures-can-backfire.aspxSimplifying financial disclosures may do more than improve clarity. It could prevent a ripple effect of strategic inattention that weakens decision-making across entire markets.Wed, 22 Apr 2026 22:11:08 Complex disclosures can backfire, even for sophisticated investorsSimplifying financial disclosures may do more than improve clarity. It could prevent a ripple effect of strategic inattention that weakens decision-making across entire markets.graphic of items that depict the different aspects of financial disclosure/business/news/2026/roi-spring-complex-disclosures-can-backfire.aspxResearch and InnovationKate Tiedemann School of Business and Finance/business/news/2026/roi-spring-decoding-the-pressure-stressed-overwhelmed.aspxFive tips on how to preserve your mental healthBy: Camille C. KnoxWed, 22 Apr 2026 22:11:08 Stressed and Overwhelmed?Five tips on how to preserve your mental healthStressed & Overwhelmed/business/news/2026/roi-spring-decoding-the-pressure-stressed-overwhelmed.aspxResearch and InnovationSchool of Management/business/news/2026/roi-spring-decoding-the-pressure.aspxHow researchers are using AI to detect burnout from classrooms to boardrooms.By: Camille C. KnoxWed, 22 Apr 2026 22:11:08 Decoding the PressureHow researchers are using AI to detect burnout from classrooms to boardrooms.illustrated face with mental issues overlayed/business/news/2026/roi-spring-decoding-the-pressure.aspxResearch and InnovationLynn Pippenger School of Accountancy,School of Information Systems/business/news/2026/roi-spring-empathetic-chatbot-worse.aspxAfter a service failure, customers expect empathy. When a human employee understands a customer’s frustration and shows they share that feeling, it can calm tensions and rebuild trust. But new research suggests that when a chatbot tries the same tactic, it can backfire.Wed, 22 Apr 2026 22:11:08 When an empathetic chatbot can make things worseAfter a service failure, customers expect empathy. When a human employee understands a customer’s frustration and shows they share that feeling, it can calm tensions and rebuild trust. But new research suggests that when a chatbot tries the same tactic, it can backfire.blue robot with a smile/business/news/2026/roi-spring-empathetic-chatbot-worse.aspxResearch and InnovationArtificial Intelligence,School of Information Systems/business/news/2026/roi-spring-free-sample-effects-last.aspxFree samples are everywhere, from grocery aisles to mailboxes to online sign-ups. But does it matter how you get one?Wed, 22 Apr 2026 22:11:08 Does it matter where you get a free sample? Yes, and the effects lastFree samples are everywhere, from grocery aisles to mailboxes to online sign-ups. But does it matter how you get one?assorted cosmetics/business/news/2026/roi-spring-free-sample-effects-last.aspxResearch and InnovationSchool of Marketing and Innovation/business/news/2026/roi-spring-going-the-extra-mile-quelling-burnout.aspxThe “quiet quitting” term began to make its way across social media early on in the pandemic, with some bragging, while others warned of, the act of doing the bare minimum requirements of the job. While the work was still getting done, much of the extra, unpaid labor was not.By Lauren Coffey Wed, 22 Apr 2026 22:11:08 Quelling BurnoutThe “quiet quitting” term began to make its way across social media early on in the pandemic, with some bragging, while others warned of, the act of doing the bare minimum requirements of the job. While the work was still getting done, much of the extra, unpaid labor was not.Quelling Burnout/business/news/2026/roi-spring-going-the-extra-mile-quelling-burnout.aspxResearch and InnovationSchool of Management,School of Marketing and Innovation/business/news/2026/roi-spring-going-the-extra-mile.aspxThe “quiet quitting” term began to make its way across social media early on in the pandemic, with some bragging, while others warned of, the act of doing the bare minimum requirements of the job. While the work was still getting done, much of the extra, unpaid labor was not.By Lauren Coffey Wed, 22 Apr 2026 22:11:08 Going the [Extra] MileThe “quiet quitting” term began to make its way across social media early on in the pandemic, with some bragging, while others warned of, the act of doing the bare minimum requirements of the job. While the work was still getting done, much of the extra, unpaid labor was not.graphic of people moving up and down stairs while being watched/business/news/2026/roi-spring-going-the-extra-mile.aspxResearch and InnovationSchool of Management,School of Marketing and Innovation/business/news/2026/roi-spring-healthy-food-samples.aspxWho doesn’t love free food samples? Whether it’s a bite-sized cookie or a granola bar, the food industry spends more than $1 billion annually providing customers with samples.Wed, 22 Apr 2026 22:11:08 How healthy food samples influence what you buyWho doesn’t love free food samples? Whether it’s a bite-sized cookie or a granola bar, the food industry spends more than $1 billion annually providing customers with samples.berry, granola, and yogurt parfaits on a tray/business/news/2026/roi-spring-healthy-food-samples.aspxResearch and InnovationSchool of Marketing and Innovation/business/news/2026/roi-spring-industry-love-ai-guests-have-reservations.aspxSmart AI voice concierges are increasingly being deployed for routine tasks once held by hotel front desk staff.Wed, 22 Apr 2026 22:11:08 Industry pros love AI concierges, while hotel guests have reservationsSmart AI voice concierges are increasingly being deployed for routine tasks once held by hotel front desk staff.illustration of a person using a kiosk/business/news/2026/roi-spring-industry-love-ai-guests-have-reservations.aspxResearch and InnovationSchool of Hospitality and Sport Management/business/news/2026/roi-spring-look-smarter-backup-plan.aspxWhen you hire a doctor, mechanic or IT specialist, you assume they have a Plan B. But new research shows that when they reveal it can shape how competent they seem.Wed, 22 Apr 2026 22:11:08 Look smarter: Share your backup plan earlyWhen you hire a doctor, mechanic or IT specialist, you assume they have a Plan B. But new research shows that when they reveal it can shape how competent they seem.For professionals, transparency pays off, especially before trouble starts. Sharing a backup plan early builds trust and strengthens credibility./business/news/2026/roi-spring-look-smarter-backup-plan.aspxResearch and InnovationSchool of Marketing and Innovation/business/news/2026/roi-spring-marketing-automation-opens-doors-not-close-deals.aspxFor many business-to-business firms, automated lead nurturing promises a smarter path to sales. The technology tracks prospects’ online behavior and automatically delivers tailored content, with the goal of warming up leads before a salesperson ever makes contact.Wed, 22 Apr 2026 22:11:08 Marketing automation can open doors, but it doesn’t always close the dealFor many business-to-business firms, automated lead nurturing promises a smarter path to sales. The technology tracks prospects’ online behavior and automatically delivers tailored content, with the goal of warming up leads before a salesperson ever makes contact.illustration of several items that depict marketing automation/business/news/2026/roi-spring-marketing-automation-opens-doors-not-close-deals.aspxResearch and InnovationSchool of Marketing and Innovation/business/news/2026/roi-spring-more-university-voices-published.aspxFor decades, publishing in top business journals often seemed reserved for a small circle of elite universities. A new study suggests that circle is widening.Wed, 22 Apr 2026 22:11:08 More university voices published in elite business journalsFor decades, publishing in top business journals often seemed reserved for a small circle of elite universities. A new study suggests that circle is widening.stack of books/business/news/2026/roi-spring-more-university-voices-published.aspxResearch and InnovationKate Tiedemann School of Business and Finance,School of Risk Management and Insurance/business/news/2026/roi-spring-online-reviews-repetition.aspxMost of us assume we carefully weigh online reviews before making a purchase. New research suggests something simpler — and more powerful — is at work: repetition.Wed, 22 Apr 2026 22:11:08 Online reviews: Repetition matters more than reading it closelyMost of us assume we carefully weigh online reviews before making a purchase. New research suggests something simpler — and more powerful — is at work: repetition.hands working on a laptop giving a five-star review/business/news/2026/roi-spring-online-reviews-repetition.aspxResearch and InnovationSchool of Information Systems/business/news/2026/roi-spring-partnerships-art-of-academic-industry-collaborations.aspxWhen curiosity meets the marketplaceBy Vickie ChachereWed, 22 Apr 2026 22:11:08 The Art of Academic-Industry CollaborationsWhen curiosity meets the marketplaceIllustration of four people with conversation bubbles and lightbulb/business/news/2026/roi-spring-partnerships-art-of-academic-industry-collaborations.aspxResearch and InnovationSchool of Information Systems,School of Marketing and Innovation,Supply Chain/business/news/2026/roi-spring-partnerships-with-purpose.aspxHow Academic-Industry Research is Uncovering Valuable Insights for IndustryBy Vickie ChachereWed, 22 Apr 2026 22:11:08 Partnerships with PurposeHow Academic-Industry Research is Uncovering Valuable Insights for Industryone hand passing paper to another/business/news/2026/roi-spring-partnerships-with-purpose.aspxResearch and InnovationSchool of Information Systems,School of Marketing and Innovation,Supply Chain/business/news/2026/roi-spring-research-development-breaking-plateaus.aspxFast growth is often the hallmark of information technology companies. But that speed comes with risk.Wed, 22 Apr 2026 22:11:08 R&D: The key to breaking through plateaus for tech firmsFast growth is often the hallmark of information technology companies. But that speed comes with risk.people working in a lab with computers/business/news/2026/roi-spring-research-development-breaking-plateaus.aspxResearch and InnovationSchool of Information Systems/business/news/2026/roi-spring-reviving-legends.aspxHologram AI concert experiences may look futuristic, with their computer-generated 3D illusions of dead artists performing on stage.Wed, 22 Apr 2026 22:11:08 Reviving legends: Hologram AI concertgoers value ethics over innovationHologram AI concert experiences may look futuristic, with their computer-generated 3D illusions of dead artists performing on stage.photo from the ABBA Voyage virtual reunion/business/news/2026/roi-spring-reviving-legends.aspxResearch and InnovationArtificial Intelligence,School of Hospitality and Sport Management/business/news/2026/roi-spring-scouting-talent-early.aspxIn today’s competitive hiring environment, employers are realizing that waiting until career fair season to recruit may already be too late.Doug MeynWed, 22 Apr 2026 22:11:08 Scouting Talent EarlyIn today’s competitive hiring environment, employers are realizing that waiting until career fair season to recruit may already be too late.people shaking hands/business/news/2026/roi-spring-scouting-talent-early.aspx/business/news/2026/roi-spring-three-myths-about-executive-presence.aspxSuccessful leadership and executive presence go hand in hand.John KrajicekWed, 22 Apr 2026 22:11:08 Three Myths About Executive PresenceSuccessful leadership and executive presence go hand in hand.group of employees around a boss/business/news/2026/roi-spring-three-myths-about-executive-presence.aspx/business/news/2026/roi-spring-training-ai-before-the-hack.aspxArtificial intelligence now powers many cyber defense tools, from malware detection to intrusion monitoring. But attackers have learned how to manipulate those systems, subtly altering malicious code to slip past AI defenses. A new framework aims to close that gap.Wed, 22 Apr 2026 22:11:08 Training AI to think like a hacker, before the hack happensArtificial intelligence now powers many cyber defense tools, from malware detection to intrusion monitoring. But attackers have learned how to manipulate those systems, subtly altering malicious code to slip past AI defenses. A new framework aims to close that gap.digital chain in front of a server stack/business/news/2026/roi-spring-training-ai-before-the-hack.aspxResearch and InnovationSchool of Information Systems/business/news/2026/roi-spring-what-drives-supplier-choices.aspxWhen retailers shop for manufacturing capacity online, they move fast, and they’re watching the bottom line. New research co-authored by Lu Kong, assistant professor of information systems at the 51°µÍř, finds that production speed and price outweigh nearly every other factor when retailers choose suppliers on digital marketplaces.Wed, 22 Apr 2026 22:11:08 What really drives retailers’ online supplier choicesWhen retailers shop for manufacturing capacity online, they move fast, and they’re watching the bottom line. New research co-authored by Lu Kong, assistant professor of information systems at the 51°µÍř, finds that production speed and price outweigh nearly every other factor when retailers choose suppliers on digital marketplaces.graphic showing connected store fronts/business/news/2026/roi-spring-what-drives-supplier-choices.aspxResearch and InnovationSchool of Information Systems/business/news/2026/roi-spring-when-live-streams-too-big-viewers-quiet.aspxOn live-streaming platforms, growth alone isn’t enough. Strong, well-matched moderation helps sustain meaningful participation as audiences expand.Wed, 22 Apr 2026 22:11:08 When live streams get too big, viewers go quietOn live-streaming platforms, growth alone isn’t enough. Strong, well-matched moderation helps sustain meaningful participation as audiences expand.person with headphones on looking at a wall of different screens/business/news/2026/roi-spring-when-live-streams-too-big-viewers-quiet.aspxResearch and InnovationSchool of Information Systems/business/news/2026/roi-spring-who-builds-talent.aspxFirms flush with resources tend to develop talent internally while younger firms, facing unpredictable workloads, will hire from the outside to fill their talent gap, according to a new 51°µÍř study.Wed, 22 Apr 2026 22:11:08 Who builds talent, and is "buying" it?Firms flush with resources tend to develop talent internally while younger firms, facing unpredictable workloads, will hire from the outside to fill their talent gap, according to a new 51°µÍř study.graphic of a spotlight shining down on one person in a large group of people/business/news/2026/roi-spring-who-builds-talent.aspxEntrepreneurship,Research and InnovationSchool of Managementhttps://bioengineer.org/study-finds-qr-codes-impact-return-rates-of-older-customers/Older adults reported that poorly designed QR codes often led to increased mental effort, frustration, and even anger.External ArticleWed, 22 Apr 2026 16:32:17 Study finds QR codes impact return rates of older customers - Bioengineer.orgOlder adults reported that poorly designed QR codes often led to increased mental effort, frustration, and even anger.seniors scanning a qr codehttps://bioengineer.org/study-finds-qr-codes-impact-return-rates-of-older-customers/Research and InnovationSchool of Hospitality and Sport Managementhttps://www.eurekalert.org/news-releases/1125355Simple, inclusive design choices along with maintaining non-digital options can help businesses retain a high-spending demographic.External ArticleWed, 22 Apr 2026 16:25:17 QR codes can influence whether older customers return, USF study shows - EurekAlert!Simple, inclusive design choices along with maintaining non-digital options can help businesses retain a high-spending demographic.seniors using a phone to scan a qr codehttps://www.eurekalert.org/news-releases/1125355Research and InnovationSchool of Hospitality and Sport Managementhttps://www.miragenews.com/qr-codes-impact-older-customer-loyalty-usf-finds-1660306/#google_vignetteThe study examines how adults ages 60 to 82 experience QR code interactions in hospitality settings – and how those experiences influence their likelihood of returning.External ArticleWed, 22 Apr 2026 11:56:43 QR codes impact older customer loyalty, USF finds - MirageThe study examines how adults ages 60 to 82 experience QR code interactions in hospitality settings – and how those experiences influence their likelihood of returning.senior using a phone to scan a qr codehttps://www.miragenews.com/qr-codes-impact-older-customer-loyalty-usf-finds-1660306/#google_vignetteResearch and InnovationSchool of Hospitality and Sport Managementhttps://www.msn.com/en-us/health/medical/new-study-reveals-chatbot-empathy-can-worsen-customer-reactions/ar-AA21nrfV?ocid=BingNewsVerp%26apiversion=v2%26domshim=1%26noservercache=1%26noservertelemetry=1%26batchservertelemetry=1%26renderwebcomponents=1%26wcseo=1The study, published in MIS Quarterly, finds that empathetic responses from AI-powered service chatbots can unintentionally worsen customer reactions.External ArticleTue, 21 Apr 2026 11:23:34 New study reveals chatbot empathy can worsen customer reactions - MSNThe study, published in MIS Quarterly, finds that empathetic responses from AI-powered service chatbots can unintentionally worsen customer reactions.chatbot empathyhttps://www.msn.com/en-us/health/medical/new-study-reveals-chatbot-empathy-can-worsen-customer-reactions/ar-AA21nrfV?ocid=BingNewsVerp%26apiversion=v2%26domshim=1%26noservercache=1%26noservertelemetry=1%26batchservertelemetry=1%26renderwebcomponents=1%26wcseo=1Research and InnovationSchool of Information Systemshttps://www.futurity.org/qr-codes-hospitality-experience-older-adults-3329412/New research digs into how QR codes can make or break the hospitality experience for older adults.External ArticleMon, 20 Apr 2026 11:52:50 QR codes can tank hospitality experiences for older adults - FuturityNew research digs into how QR codes can make or break the hospitality experience for older adults.senior looking at a phonehttps://www.futurity.org/qr-codes-hospitality-experience-older-adults-3329412/Research and InnovationSchool of Hospitality and Sport Management/world/news/2026/global-excellence-awards-gea-2026.aspxRussell Clayton was recognized for his innovative use of the Virtual Global Exchange, connecting USF MBA students with peers across Europe and bringing authentic international collaboration directly into the classroom.External ArticleMon, 20 Apr 2026 00:39:53 USF presents 2026 Global Excellence Awards honoring international impact - USF WorldRussell Clayton was recognized for his innovative use of the Virtual Global Exchange, connecting USF MBA students with peers across Europe and bringing authentic international collaboration directly into the classroom.usf global excellence award/world/news/2026/global-excellence-awards-gea-2026.aspxHonors and AwardsSchool of Management/business/news/2026/04-20-chatbot-empathy-can-worsen-customer-reactions-usf-study.aspxThe findings suggest that customers hold different expectations for humans and artificial intelligence, particularly around emotional awareness. Making chatbots more humanlike is not always the right strategy.Elizabeth L. BrownMon, 20 Apr 2026 00:23:54 USF study reveals chatbots with empathy can worsen customer reactionsThe findings suggest that customers hold different expectations for humans and artificial intelligence, particularly around emotional awareness. Making chatbots more humanlike is not always the right strategy.chatbot empathy/business/news/2026/04-20-chatbot-empathy-can-worsen-customer-reactions-usf-study.aspxBusiness News,Research and InnovationArtificial Intelligence,School of Information Systemshttps://www.eurekalert.org/news-releases/1124985The study, published in MIS Quarterly, finds that empathetic responses from AI-powered service chatbots can unintentionally worsen customer reactions.External ArticleMon, 20 Apr 2026 00:05:09 New USF study: Chatbot empathy can worsen customer reactions - EurekAlert!The study, published in MIS Quarterly, finds that empathetic responses from AI-powered service chatbots can unintentionally worsen customer reactions.chatbot sitting on a phonehttps://www.eurekalert.org/news-releases/1124985Research and InnovationSchool of Information Systems