Resident Services
Mail Service
Resident Mail Services
Students living in on-campus residence halls are provided mail service via a dedicated mail center located in or near their residential community.
Amazon self-service lockers are available in the Marshall Student Center.
Mail Center Information
- Monday Friday: 10 a.m. 7 p.m
- Saturday: 12 - 3 p.m.
- Sunday: Closed
The Xs in the mailing addresses below are placeholders for the residents pre-assigned address.
| Buildings | Mail Center and Phone Number | Mailing Address |
|---|---|---|
| The Village, Beta, Castor, Kosove, and Holly Apartments | Central Campus Mail Center (Holly H) 813-974-9077 |
Student's Name 1XXXX Central Campus Mail Center Tampa, FL 33620 |
| Cypress Apartments and Suites, Greek Village, Maple Hall | North Campus Mail Center (Holly K) | Student's Name 1XXXX North Campus Mail Center Tampa, FL 33620 |
| Juniper, Poplar, and Magnolia | South Campus Mail Center (JPH) 813-974-2924 |
Student's Name 2XXXX South Campus Mail Center Tampa, FL 33620 |
Look Up Your Mailing Address
Please note: All mail for the Summer 2026 semester will be picked up from Holly H, regardless of mail center location.
Package Notification and Pickup Process
You will receive an email notification from the university when you have a package to pick up. Emails from vendors (Amazon, UPS, FedEx, etc.) stating the package has been delivered do not mean the package has been delivered to the mail center. Please wait for an email from the university.
Restaurant/Ready To Eat/Store-to-door deliveries
Any package not delivered by a traditional mail carrier (USPS, UPS, FedEx, etc.) is considered a store-to-door delivery and will be refused by Mail Center staff.
Examples of store-to-door deliveries include:
- Courier services (pharmacies, florists, etc.)
- Personal shopper deliveries (Instacart, Walmart, Shipt, etc.)
- Prepared food deliveries (DoorDash, Uber Eats, Grubhub, etc.)
- Bulk or retail deliveries (Home Depot, Lowe's, etc.)
Important Guidelines:
- Store-to-door deliveries will not be accepted at any campus mail center.
- Any such deliveries left behind will be disposed of.
- You must use your building address (see below) when placing these orders.
- Residents are responsible for meeting the driver in person to receive deliveries.
- Delivery drivers are not permitted to enter residential facilities.
Physical building addresses (for store-to-door deliveries only)
The following physical building addresses should be used for store-to-door deliveries only. For package and delivery addresses, use the mailing address lookup tool.
| Building | Address |
|---|---|
| Beacon | 4204 USF Mulberry Lane Tampa, FL 33620 |
| Beta | 12470 USF Genshaft Drive Tampa, FL 33620 |
| Castor | 4111 USF Cedar Circle Tampa, FL 33620 |
| Cypress A | 4302 USF Holly Drive Tampa, FL 33620 |
| Cypress B | 4304 USF Holly Drive Tampa, FL 33620 |
| Cypress C | 4303 USF Dogwood Drive Tampa, FL 33620 |
| Cypress D | 4301 USF Dogwood Drive Tampa, FL 33620 |
| Endeavor | 4220 USF Holly Drive Tampa, FL 33620 |
| GVA - House 1 |
4721 USF Birch Drive |
| GVB - House 2 |
4723 USF Birch Drive |
| GVC - House 3 |
4725 USF Birch Drive |
| GVD - House 4 |
4727 USF Birch Drive |
| GVE - House 5 |
4729 USF Birch Drive |
| GVF - House 6 |
4731 USF Birch Drive |
| GVG - House 7 |
4743 USF Birch Drive |
| GVH - House 8 |
4745 USF Birch Drive |
| GVI - House 9 |
4735 USF Oak Lane |
| GVJ - House 10 |
4739 USF Oak Lane |
| GVK - House 11 |
4737 USF Oak Lane |
| GVL - House 12 |
4735 USF Oak Lane |
| GVM - House 13 |
4713 USF Birch Drive |
| GVN - House 14 |
4715 USF Birch Drive |
| Holly Apartments A |
4230 USF Holly Drive |
| Holly Apartments B |
4236 USF Holly Drive |
| Holly Apartments C |
4242 USF Holly Drive |
| Holly Apartments D |
4231 USF Holly Drive |
| Holly Apartments E |
4235 USF Holly Drive |
| Holly Apartments F |
4237 USF Holly Drive |
| Holly Apartments G |
4241 USF Holly Drive |
| Horizon |
4205 USF Mulberry Lane |
| Juniper |
12030 USF Beard Drive |
| Kosove Apartments |
12410 USF Myrtle Drive |
| Magnolia Apartments A |
3704 USF Alumni Drive |
| Magnolia Apartments B |
3710 USF Alumni Drive |
| Magnolia Apartments C |
3701 USF Beech Lane |
| Magnolia Apartments D |
3705 USF Beech Lane |
| Magnolia Apartments E |
3707 USF Beech Lane |
| Magnolia Apartments F |
3711 USF Beech Lane |
| Magnolia Apartments G |
3702 USF Beech Lane |
| Maple A |
12480 USF Genshaft Drive |
| Maple B |
4321 USF Holly Drive |
| Pinnacle |
4210 USF Holly Drive |
| Poplar |
12030 USF Beard Drive |
| Summit |
4219 USF Mulberry Lane |
Mail Service FAQs
Mail Center Basics
Can students send outgoing mail from the mail center?
The housing mailrooms do not accept outgoing mail. USF Physical Plant operates a 9 a.m.- 4 p.m. Post Office, across the street from the MSC. Other USPS services, such as boxes and stamps, are also available there. Learn more on this page.
What do the "X"s in the mailing addresses mean?
The "X"s are a placeholder for the pre-assigned address number. You may find your full address using the address lookup tool or in the .
What does the mail center do with improperly addressed mail?
Improperly addressed mail will be looked up, and every effort will be made to determine a delivery destination. If a delivery location cannot be determined, it will be returned to the sender.
Can students have packages delivered on the weekend?
The Mail Centers are closed on Sundays and do not accept deliveries outside of their operating hours. When making an order, please request in your delivery options/notes that the carrier deliver your package during the Mail Centers' operating hours.
Receiving Mail
Can someone else pick up my mail for me?
No, having another person pick up your mail is not permitted.
Can students receive perishable items?
The Mail Centers accept perishable packages from traditional carriers only (e.g., USPS, UPS, FedEx). Once a perishable item is delivered, the student will receive an email notification and should pick up the package immediately to ensure its quality and safety.
Can students have items delivered directly from a store (store-to-door deliveries)?
No. Store-to-door deliveries are not accepted at any campus mail center. This includes, but is not limited to, deliveries from local retailers, florists, and pharmacies, as well as services such as Walmart, Target, Instacart, DoorDash, Uber Eats, and Grubhub.
Any package not delivered by a traditional mail carrier (USPS, UPS, FedEx, etc.) is considered a store-to-door delivery and will be refused by Mail Center staff. Items that are left behind will be disposed of.
Students must use their building address when placing these orders and are responsible for meeting the delivery driver in person. Delivery drivers are not permitted to enter residential facilities.
Can students who moved to off-campus housing receive packages and letters to the mail center?
No. Residents who have moved to off-campus housing are no longer eligible to receive mail or packages at campus mail centers. Students should update their shipping address to their new off-campus residence to ensure proper delivery.
What happens if I move to another on-campus residence?
If you relocate to a different on-campus residential space, your mailing address will change. Students must update their address information immediately to ensure mail and packages are routed correctly. Failure to do so may result in delays or misdelivery of items.
My carrier says my package has arrived, but I haven't received an email. Where is it?
Please allow our staff time to process your package. Once your package is entered into our system, you will receive an automated message via email and/or text.
I was sent mail __ days/weeks ago, and it's still not here. Where is it?
If mail has arrived, it is processed by our staff and either placed in your mailbox or you are emailed and/or texted a package notification. If not, it may still be in transit. If it has been a couple of weeks, UPS/FedEx/DHL have lost package forms on their websites that can be used to check whether a package has been misplaced in transit.
Does the mail center accept packages that require a signature of someone 21 or older?
No, the mail center will not accept packages that require a signature from someone 21 or older. Packages requiring a signature from someone 21 or older will be refused.
When can students start shipping to the campus mail center?
Mail and packages should not arrive on campus before you do. We recommend timing shipments to arrive no earlier than 710 business days before your move-in date. Please be aware that there may be delays at the start of each semester, as mail centers process a high volume of packages during these peak periods. Thank you for your patience.
Types of Mail
USPS Mail
USPS mail is first processed by the United States Postal Service, coming through the Tampa Airport facility. Mail is then processed through the USF-operated Post Office. It is from this location that mail is delivered daily to the mail centers. Mail is delivered after 10 a.m., Monday-Friday. Packages delivered to the mail center via USPS are handled through the same process as all other packages.
Priority Mail Express
Priority Mail Express that is received on Saturday morning will be made available to the residents between the hours of 8:30 a.m. and noon at the Forest Hills Station. Residents may call 813-935-3375 before driving to the Forest Hills Station to retrieve the Priority Mail Express. Forest Hills Station is located at 11800 North Florida Ave, Tampa, Florida 33612. Priority Mail Express not retrieved during this time frame will be delivered on Monday to the USF Post Office. Please note that the Priority Mail Express will not be available on holidays: The Forest Hills Station will close on all United States Postal Service holidays widely observed.
Packages
Packages from traditional carriers such as UPS, FedEx, DHL, and USPS are delivered directly to the Mail Centers by the carrier. Once received, all packages, including USPS, are processed by Housing & Residential Education mail clerks. After processing is complete, students will receive an email notification at their @usf.edu email address with details on how and where to pick up their package.
Certified Mail
Please note: all USPS mail that is sent certified must be picked up from the USF Post Office after receiving the certified mail notice from the north or south campus mail center.
Process:
- The package for the resident is received by the USF Post Office
- A notice is delivered to the resident stating that a package is waiting for them
- Resident picks up notice from their mail center and takes notice to the USF Post Office
- USF Post Office takes notice and hands the package to the resident (resident must bring ID)