Resident Services

Mail Service

Resident Mail Services

Students living in on-campus residence halls are provided mail service via a dedicated mail center located in or near their residential community. 

Amazon self-service lockers are available in the Marshall Student Center

Mail Center Information 

  • Monday Friday: 10 a.m. 7  p.m
  • Saturday: 12 - 3 p.m.
  • Sunday: Closed

The Xs in the mailing addresses below are placeholders for the residents pre-assigned address. 

Buildings Mail Center and Phone Number Mailing Address
The Village, Beta, Castor, Kosove, and Holly Apartments Central Campus Mail Center (Holly H)
813-974-9077
Student's Name
1XXXX Central Campus Mail Center
Tampa, FL 33620
Cypress Apartments and Suites, Greek Village, Maple Hall North Campus Mail Center (Holly K) Student's Name
1XXXX North Campus Mail Center
Tampa, FL 33620
Juniper, Poplar, and Magnolia South Campus Mail Center (JPH)
813-974-2924
Student's Name
2XXXX South Campus Mail Center
Tampa, FL 33620

Look Up Your Mailing Address

Please note: All mail for the Summer 2026 semester will be picked up from Holly H, regardless of mail center location.

Package Notification and Pickup Process

You will receive an email notification from the university when you have a package to pick up. Emails from vendors (Amazon, UPS, FedEx, etc.) stating the package has been delivered do not mean the package has been delivered to the mail center. Please wait for an email from the university.

Restaurant/Ready To Eat/Store-to-door deliveries

Any package not delivered by a traditional mail carrier (USPS, UPS, FedEx, etc.) is considered a store-to-door delivery and will be refused by Mail Center staff.

Examples of store-to-door deliveries include: 

  • Courier services (pharmacies, florists, etc.) 
  • Personal shopper deliveries (Instacart, Walmart, Shipt, etc.)
  • Prepared food deliveries (DoorDash, Uber Eats, Grubhub, etc.) 
  • Bulk or retail deliveries (Home Depot, Lowe's, etc.)

Important Guidelines: 

  • Store-to-door deliveries will not be accepted at any campus mail center. 
  • Any such deliveries left behind will be disposed of.
  • You must use your building address (see below) when placing these orders. 
  • Residents are responsible for meeting the driver in person to receive deliveries. 
  • Delivery drivers are not permitted to enter residential facilities. 

Physical building addresses (for store-to-door deliveries only)

The following physical building addresses should be used for store-to-door deliveries only. For package and delivery addresses, use the mailing address lookup tool. 

Residential Building Addresses 
Building Address
Beacon 4204 USF Mulberry Lane
Tampa, FL 33620
Beta 12470 USF Genshaft Drive
Tampa, FL 33620
Castor 4111 USF Cedar Circle
Tampa, FL 33620
Cypress A 4302 USF Holly Drive
Tampa, FL 33620
Cypress B 4304 USF Holly Drive
Tampa, FL 33620
Cypress C 4303 USF Dogwood Drive
Tampa, FL 33620
Cypress D 4301 USF Dogwood Drive
Tampa, FL 33620
Endeavor 4220 USF Holly Drive
Tampa, FL 33620
GVA - House 1

4721 USF Birch Drive
Tampa, FL 33620

GVB - House 2

4723 USF Birch Drive 
Tampa, FL 33620

GVC - House 3

4725 USF Birch Drive 
Tampa, FL 33620

GVD - House 4

4727 USF Birch Drive 
Tampa, FL 33620

GVE - House 5

4729 USF Birch Drive 
Tampa, FL 33620

GVF - House 6

4731 USF Birch Drive 
Tampa, FL 33620

GVG - House 7

4743 USF Birch Drive 
Tampa, FL 33620

GVH - House 8

4745 USF Birch Drive 
Tampa, FL 33620

GVI - House 9

4735 USF Oak Lane
Tampa, FL 33620 

GVJ - House 10

4739 USF Oak Lane
Tampa, FL 33620

GVK - House 11

4737 USF Oak Lane
Tampa, FL 33620

GVL - House 12

4735 USF Oak Lane
Tampa, FL 33620

GVM - House 13

4713 USF Birch Drive
Tampa, FL 33620

GVN - House 14

4715 USF Birch Drive
Tampa, FL 33620

Holly Apartments A

4230 USF Holly Drive
Tampa, FL 33620

Holly Apartments B

4236 USF Holly Drive
Tampa, FL 33620

Holly Apartments C

4242 USF Holly Drive
Tampa, FL 33620

Holly Apartments D

4231 USF Holly Drive
Tampa, FL 33620

Holly Apartments E

4235 USF Holly Drive
Tampa, FL 33620

Holly Apartments F

4237 USF Holly Drive
Tampa, FL 33620

Holly Apartments G

4241 USF Holly Drive
Tampa, FL 33620

Horizon

4205 USF Mulberry Lane
Tampa, FL 33620

Juniper

12030 USF Beard Drive
Tampa, FL 33620

Kosove Apartments

12410 USF Myrtle Drive
Tampa, FL 33620

Magnolia Apartments A

3704 USF Alumni Drive
Tampa, FL 33620

Magnolia Apartments B

3710 USF Alumni Drive
Tampa, FL 33620

Magnolia Apartments C

3701 USF Beech Lane
Tampa, FL 33620

Magnolia Apartments D

3705 USF Beech Lane
Tampa, FL 33620

Magnolia Apartments E

3707 USF Beech Lane
Tampa, FL 33620

Magnolia Apartments F

3711 USF Beech Lane
Tampa, FL 33620

Magnolia Apartments G

3702 USF Beech Lane
Tampa, FL 33620

Maple A 

12480 USF Genshaft Drive
Tampa, FL 33620

Maple B

4321 USF Holly Drive
Tampa, FL 33620

Pinnacle 

4210 USF Holly Drive
Tampa, FL 33620

Poplar

12030 USF Beard Drive
Tampa, FL 33620

Summit

4219 USF Mulberry Lane
Tampa, FL 33620

Mail Service FAQs

Mail Center Basics

Can students send outgoing mail from the mail center?

The housing mailrooms do not accept outgoing mail. USF Physical Plant operates a 9 a.m.- 4 p.m. Post Office, across the street from the MSC. Other USPS services, such as boxes and stamps, are also available there. Learn more on this page.

What do the "X"s in the mailing addresses mean?

The "X"s are a placeholder for the pre-assigned address number. You may find your full address using the address lookup tool or in the . 

What does the mail center do with improperly addressed mail?

Improperly addressed mail will be looked up, and every effort will be made to determine a delivery destination. If a delivery location cannot be determined, it will be returned to the sender. 

Can students have packages delivered on the weekend?

The Mail Centers are closed on Sundays and do not accept deliveries outside of their operating hours. When making an order, please request in your delivery options/notes that the carrier deliver your package during the Mail Centers' operating hours.

Receiving Mail

Can someone else pick up my mail for me?

No, having another person pick up your mail is not permitted. 

Can students receive perishable items?

The Mail Centers accept perishable packages from traditional carriers only (e.g., USPS, UPS, FedEx). Once a perishable item is delivered, the student will receive an email notification and should pick up the package immediately to ensure its quality and safety.

Can students have items delivered directly from a store (store-to-door deliveries)?

No. Store-to-door deliveries are not accepted at any campus mail center. This includes, but is not limited to, deliveries from local retailers, florists, and pharmacies, as well as services such as Walmart, Target, Instacart, DoorDash, Uber Eats, and Grubhub.

Any package not delivered by a traditional mail carrier (USPS, UPS, FedEx, etc.) is considered a store-to-door delivery and will be refused by Mail Center staff. Items that are left behind will be disposed of.

Students must use their building address when placing these orders and are responsible for meeting the delivery driver in person. Delivery drivers are not permitted to enter residential facilities.

Can students who moved to off-campus housing receive packages and letters to the mail center?

No. Residents who have moved to off-campus housing are no longer eligible to receive mail or packages at campus mail centers. Students should update their shipping address to their new off-campus residence to ensure proper delivery.

What happens if I move to another on-campus residence?

If you relocate to a different on-campus residential space, your mailing address will change. Students must update their address information immediately to ensure mail and packages are routed correctly. Failure to do so may result in delays or misdelivery of items.

My carrier says my package has arrived, but I haven't received an email. Where is it?

Please allow our staff time to process your package. Once your package is entered into our system, you will receive an automated message via email and/or text.

I was sent mail __ days/weeks ago, and it's still not here. Where is it?

If mail has arrived, it is processed by our staff and either placed in your mailbox or you are emailed and/or texted a package notification. If not, it may still be in transit. If it has been a couple of weeks, UPS/FedEx/DHL have lost package forms on their websites that can be used to check whether a package has been misplaced in transit.

Does the mail center accept packages that require a signature of someone 21 or older?

No, the mail center will not accept packages that require a signature from someone 21 or older. Packages requiring a signature from someone 21 or older will be refused.

When can students start shipping to the campus mail center?

Mail and packages should not arrive on campus before you do. We recommend timing shipments to arrive no earlier than 710 business days before your move-in date. Please be aware that there may be delays at the start of each semester, as mail centers process a high volume of packages during these peak periods. Thank you for your patience.

Types of Mail

USPS Mail

USPS mail is first processed by the United States Postal Service, coming through the Tampa Airport facility. Mail is then processed through the USF-operated Post Office. It is from this location that mail is delivered daily to the mail centers. Mail is delivered after 10 a.m., Monday-Friday. Packages delivered to the mail center via USPS are handled through the same process as all other packages.

Priority Mail Express

Priority Mail Express that is received on Saturday morning will be made available to the residents between the hours of 8:30 a.m. and noon at the Forest Hills Station. Residents may call 813-935-3375 before driving to the Forest Hills Station to retrieve the Priority Mail Express. Forest Hills Station is located at 11800 North Florida Ave, Tampa, Florida 33612. Priority Mail Express not retrieved during this time frame will be delivered on Monday to the USF Post Office. Please note that the Priority Mail Express will not be available on holidays: The Forest Hills Station will close on all United States Postal Service holidays widely observed.

Packages

Packages from traditional carriers such as UPS, FedEx, DHL, and USPS are delivered directly to the Mail Centers by the carrier. Once received, all packages, including USPS, are processed by Housing & Residential Education mail clerks. After processing is complete, students will receive an email notification at their @usf.edu email address with details on how and where to pick up their package.

Certified Mail

Please note: all USPS mail that is sent certified must be picked up from the USF Post Office after receiving the certified mail notice from the north or south campus mail center.

Process:

  1. The package for the resident is received by the USF Post Office
  2. A notice is delivered to the resident stating that a package is waiting for them
  3. Resident picks up notice from their mail center and takes notice to the USF Post Office
  4. USF Post Office takes notice and hands the package to the resident (resident must bring ID)